The chatbot is designed to ask and answer common questions, so it can help guests find the information they need and make a booking decision. Increase your direct bookings with our AI-based hotel chatbot and drive up your profit like never before. Easyway (now owned and operated by Duve) is an AI-powered guest experience platform that helps hotels create generative AI agents that offer a comprehensive suite of services. These include guest communications, seamless online check-in, advanced personalization, tailored upsells, and much more.
The best and most advanced bots are powered by artificial intelligence, but many bots follow a set of rules programmed via a bot-building platform. It should also be able to execute tasks about those questions and answers. The chatbot also offers personalized recommendations for local attractions, dining options, and activities based on guest preferences and previous interactions. Hosting guests from around the world can cause language barriers that affect the hotel experience. And as they continue to develop, these solutions transform from simple bots to powerful and versatile AI hospitality assistants. Both guest-facing and public-facing chatbots respond to users instantly and can ask follow-up questions to move the conversation forward.
